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California law mandates many of the State Departments to track the growth of language minority populations and to provide translations of important information to those groups.
Here are some of the departments and the languages they offer:
California Department |
Types of materials |
Languages |
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Child Support Services |
Forms, letters, documents |
Armenian, Chinese, Hmong, Russian, Spanish, Vietnamese, and Plain Language |
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Consumer Affairs |
Documents, pamphlets |
Chinese, Korean, Lao, Russian, Spanish, Vietnamese, and
Plain Language |
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Corrections |
Title 15 Code |
Spanish |
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Education |
Pamphlets, booklets, videos |
Chinese*, Spanish, Vietnamese
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Health Services |
Health education information |
Armenian, Cambodian, Chinese, Farsi, Hmong, Japanese, Korean, Lao, Portuguese, Romanian, Russian, Samoan, Somali, Spanish, Tagalog, Thai, Vietnamese and Plain Language** |
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Insurance |
Publications |
Chinese, Japanese, Korean, Russian, Spanish, Tagalog, Vietnamese, and Plain Language |
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Motor Vehicles |
Driver handbook, driver tests,
audio tapes |
Amharic, Arabic, Armenian, Chinese*, Cambodian Croatian, French, German, Greek, Hebrew, Hindi, Hmong, Hungarian, Indonesian, Italian, Japanese, Lao, Korean, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan Vietnamese, Tagalog, Thai, Tongan, Turkish, Vietnamese |
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Social Services |
Publications, forms |
Armenian, Cambodian, Chinese, Farsi, Korean, Lao, Russian, Spanish, Vietnamese, and Plain Language |
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Governor's Office of Emergency Services |
Publications, newsletter |
Armenian, Chinese, Korean, Lao, Russian, Spanish, Tagalog, Vietnamese |
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Judicial Council |
Forms, booklets, other court information |
Chinese, Korean, Spanish, Vietnamese, and Plain Language |
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Office of State Publishing |
Materials for numerous state departments |
Arabic, Armenian, Cambodian, Chinese, Hmong, Japanese, Korean, Portuguese, Russian, Spanish, Tagalog, Vietnamese |
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Office of the Attorney General |
Publications |
Chinese, Hindi, Korean, Spanish, Vietnamese, and Plain Language** |
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Secretary of State |
Election Materials
Foreign language phone lines |
Chinese*, Japanese, Korean, Spanish, Tagalog, Vietnamese, and
Plain Language |
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WIC |
Publications, brochures |
Cambodian, Chinese, Hmong, Lao, Korean, Russian, Spanish, Vietnamese and Plain Language |
*Written materials in Traditional Chinese; audio materials in Cantonese
**Other languages available for certain materials.
Please note that the average literacy rates vary tremendously among these language-minority groups, and sometimes by gender. So, in some cases, audio or video may be a better way to reach certain populations than written documentation.
For more information on how best to communicate with the language-minority populations in your area, ask Maria .
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